FAQ

As an award-winning entertainment venue, The Commodore Ballroom has a longstanding reputation for delivering outstanding service, centred on the goal of making each guest’s experience at the venue memorable and enjoyable. General details on the services provided are outlined below.


ALCOHOL

With a wide assortment of beer, wine, spirits, and cocktails to choose from, The Commodore Ballroom’s professional staff can accommodate almost any beverage request.

DINING

The Commodore Ballroom boasts a full menu prepared onsite by the venue’s own Executive Chefs: Dan Tigchelaar and Derek Bothwell. Please refer to the Menu section for more information on dining at the Commodore Ballroom.

SMOKING

The Commodore Ballroom is a non-smoking establishment.

ACCESSIBLE SEATING

The Commodore Ballroom is fully wheelchair accessible. Elevator access is available through the main entrance on Granville Street.

SEATING

The Commodore Ballroom is a General Admission room with limited table seating. It is recommended that guests hoping to secure seats arrive early or contact the Commodore Ballroom in advance about possible table reservations. Download seating plan (subject to change based on event).

RESTROOMS

Guest restrooms are located on the mezzanine level and main floor of the venue.

RE-ENTRY

Re-entry is not permitted for any guest upon leaving the venue.

ATMS

The Commodore Ballroom has two ATMs located near the coat check booth.

FIRST AID

Please contact any Commodore Ballroom staff member who will be able to assist in case of an emergency.

TRANSIT

The Commodore Ballroom is within walking distance of many bus routes servicing the downtown core. Please call Translink at 604-953-3333 for exact bus routes, or visit the Translink website.

PARKING

Limited street parking is available near the Commodore Ballroom; allow extra time prior to your event to locate a parking space – Vancouver Metered Parking Information. Paid Parking available at EasyPark Paid Parking Lots

AGE RESTRICTIONS

Most events at the Commodore Ballroom are restricted to 19 years and older. All-Ages events are identified as such. Please refer to the Calendar for specific information.

IDENTIFICATION

All patrons are required to show 2 pieces of Government issued ID. One piece must have name, date of birth, photo, and signature.

LOST AND FOUND

Please contact us 604-739-4550 and we will do our best to find it!

SHOW AND SET TIMES

Please note all show and set times are subject to change.